Drop your returns in a Scoop bin in your building's mailroom. We batch pickup, package, and ship. No labels. No trips. No hassle.
E-commerce returns are at an all-time high (~$700B annually). But for apartment residents, returning items is a nightmare.
"I can never find my invoice to reprint the label"
"I have to buy boxes. Where do I store packaging?"
"UPS is 15 minutes away, I lose an hour total"
"Return boxes clutter our lobby. Residents get frustrated."
"The whole process takes forever. I just... don't return things anymore. It's easier to keep the pants that don't fit and buy new ones."
— Sarah, Apartment Resident, Interview #7
The return concierge service built for apartment living
No scheduling needed. Bag your items and drop in the Scoop bin in your mailroom — just like an Amazon kiosk.
Drop. Done. No labels to print, no boxes to find, no trips to UPS.
Professional packaging and return labels applied per return type. $1.99 per return.
See exactly where your return is. Get refund confirmation when delivered.
Investors, residents, property managers—let's build this together
We respect your privacy. No spam, ever. Prefer email? contact@scoopreturns.app